Limited support

Sonos · Streaming adapter

Sonos Connect support in the Poconos

The Sonos Connect brings a stereo receiver or amplifier onto a Sonos system. Sonos replaced it with the Port in 2019. Later Connects still work with the current Sonos app, but earlier units are limited to the older S1 app, which gets no new features and can hold back an entire system. The usual fix is a Port in its place, wired to the same receiver.

At a glance

What the Sonos Connect is.

Models
Connect, ZP80, ZP90
Sold
Mid-2000s to 2019
Status
Limited support
Software
Units made from about 2015 work with the current Sonos app; earlier units are limited to S1.
Replaced by
Sonos Port
Our relationship
Authorized Sonos dealer

How to tell

You probably have one if…

  • A Sonos box with no speakers, connected to a receiver or amplifier with audio cables.
  • The label reads CONNECT, or ZP80 / ZP90 on the earliest units.

What we see

What goes wrong.

  • The Sonos app says a product in the system is not compatible.
  • The whole system is stuck on the S1 app because of one older unit.
  • Dropouts or a Connect that no longer appears in the app.

Your options

What we would do about it.

Replace with a Port

The direct successor. Same job, same connections to your receiver, on the current app.

Keep it on a separate system

An S1-only unit can run as its own system in one room, so it does not hold the rest of the house back.

Retire the receiver

If the receiver only exists to drive ceiling speakers, a Sonos Amp can replace both boxes.

Cost. A four-zone Sonos system with in-ceiling speakers typically runs $6,000 to $15,000 installed. A single deck or dock zone starts around $2,400. More on Whole-Home Audio

Questions

Sonos Connect questions

Something not covered here? Call (267) 719-3598 and ask.

How do I know if my Connect works with the current Sonos app?

The Sonos app identifies units that are S1-only. Broadly, Connects made from about 2015 work on the current app and earlier ones do not. We can check yours remotely or on site.

Do I need a new receiver too?

Usually not. A Port connects to the same receiver the Connect did.

Do you service the Sonos Connect in my area?

Yes. We are based in Pocono Pines and work on Sonos systems throughout the Poconos and Northeastern PA, including Pocono Pines, Lake Naomi, Lake Harmony, Lake Wallenpaupack, Hawley, Lake Ariel. Call (267) 719-3598 or book a walkthrough.

Next step

Start with a walkthrough.

We come out, look at the house, and tell you what is worth doing and what is not. No pressure, no package deals, and a written scope before anyone spends anything.

Book a walkthrough (267) 719-3598

Serving the Poconos and Northeastern PA from Pocono Pines.