Control4 · Controller
Control4 HC-300, HC-500 & HC-1000 support in the Poconos
The HC-300, HC-500, and HC-1000 were Control4's first-generation controllers, sold in the mid-to-late 2000s. They are obsolete: they stopped at the OS 2 line, cannot run current Control4 software, and are no longer made. If one still runs your house, plan for replacement. The useful question is how much of the rest of the system can be kept, and the answer is often more than people expect, starting with all of the wiring.
At a glance
What the Control4 HC-300, HC-500 & HC-1000 is.
- Models
- HC-300, HC-500, HC-1000
- Sold
- Mid-to-late 2000s
- Status
- End of life
- Software
- Stopped at the OS 2 line. Cannot run Control4 OS 3.
- Replaced by
- HC-800 / HC-250, then EA and Core series
- Our relationship
- Independent Control4 programming & service
How to tell
You probably have one if…
- A controller labeled HC-300, HC-500, or HC-1000.
- Control4 was installed when the house was built or renovated, roughly 2005 to 2010.
- The touch screens are an older, thicker generation, and some may no longer respond.
What we see
What goes wrong.
- No current Control4 app supports it, and remote access is often gone entirely.
- The controller has failed and there is no like-for-like replacement.
- Nothing new — TV, cable box, thermostat — can be added to the system.
Your options
What we would do about it.
Cost. A system assessment and takeover starts at $450. Most rescues land between $1,500 and $6,000; a full controller replacement with reprogramming runs higher. More on Control4
Questions
Control4 HC-300, HC-500 & HC-1000 questions
Something not covered here? Call (267) 719-3598 and ask.
Can an HC-300 or HC-1000 be upgraded?
No. These controllers cannot run Control4 OS 3, and there is no upgrade path on the hardware itself. Replacement is the only way to current software.
What can I keep from a first-generation Control4 system?
Wiring nearly always, speakers and amplifiers usually, and some lighting depending on its age. First-generation keypads and dimmers are the most likely parts to need replacing.
Do you service the Control4 HC-300, HC-500 & HC-1000 in my area?
Yes. We are based in Pocono Pines and work on Control4 systems throughout the Poconos and Northeastern PA, including Pocono Pines, Lake Naomi, Lake Harmony, Lake Wallenpaupack, Hawley, Lake Ariel. Call (267) 719-3598 or book a walkthrough.
Where we service it
Control4 across the 570.
Next step
Start with a walkthrough.
We come out, look at the house, and tell you what is worth doing and what is not. No pressure, no package deals, and a written scope before anyone spends anything.